FAQS

Can I send faxes to any machine?

Yes. With Zigma5 Fax, you can send faxes to any fax machine in the US or overseas.

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How long are my received faxes stored?

Your faxes are saved for an unlimited time, up to 200 faxes, in your online account. All your faxes will also be saved indefinitely in your Call Controller inbox.

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Can I send from any application?

Yes. As soon as you sign up, Zigma5 is integrated with Microsoft Windows®. You'll see a Zigma5 fax icon on your Windows applications—such as Microsoft Outlook®, Word, etc. When you click the fax button, your document will be converted to a fax and sent to any fax machine with a US or international number.

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Can I block junk faxes?

Yes. As opposed to a traditional fax machine, Zigma5 Fax lets you block junk faxes as easily as you block junk email. You'll save time and money on printing costs.

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How can I electronically sign faxes?

We'll walk you through how to easily create a bitmap of your signature and then fax the signature to yourself or scan it and save it to your hard-drive. Once saved, you add the file as a "Stamp" in the Zigma5 FaxEditor application. Adding it to whatever document you want to fax is as simple as clicking your mouse.

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How can I broadcast faxes to multiple people?

In your online account, you can create "groups" of contacts and then easily send faxes to those groups.

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Can I also receive phone calls on my Zigma5 fax number?

You can upgrade to Zigma5 Mobile service and use your toll free or local number for both fax and voice calls. Zigma5 Mobile is a complete communication solution for small businesses and individual professionals. Like a personal assistant, it will screen, forward and dial calls, take voicemail, send and receive faxes, and alert you to important messages.

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